Are you tired of long phone menus?

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Topic: Are you tired of long phone menus?

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Date: 22:04 12/11 2008

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A Toronto-based company, Fonolo, has mapped the phone menus of more than 300 companies in the U.S. and Canada, and presents them on its website.

Fonolo works by web surfers clicking on the option they want to access in a voice menu system, like "change mailing address." The website then calls the company and sends sound signals that mimic the user's button presses. After it reaches the right place in the system, it calls up the user and connects him or her to the system.

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Date: 22:04 12/11 2008

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